Frequently Asked Questions
Everything you need to know about your Dr. Denim experience.
How do I find my perfect fit?
We recommend checking our detailed Size Guide located on each product page. Our denim is crafted with various stretch levels, from rigid 100% cotton to high-stretch fabrics, so please refer to the specific fit notes for each style.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 24 hours on business days. Standard delivery takes 3-5 business days, while express options are available at checkout.
How can I return or exchange an item?
If you are not satisfied with your purchase, you can return it within 30 days of receipt. Items must be unworn, unwashed, and have all original tags attached. Please use our online portal to initiate a return label.
How should I care for my raw denim?
To maintain the unique character of raw denim, we suggest washing as seldom as possible. When necessary, wash inside out in cold water and hang to dry. Avoid tumble drying to prevent shrinkage and color loss.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services like Klarna and Afterpay in select regions.
Are your products sustainably made?
Dr. Denim is committed to reducing our environmental footprint. We increasingly use organic cotton, recycled fibers, and water-saving dyeing processes across our core collections.